+33 1 84 80 80 09
Wide selection of mannequins, bust, store equipment, professional hangers, clothing rails and custom packaging for retail stores.
1. About Us
LV CORP SAS (’us’) is a company registered in France under company number 831 832 902 - Our registered office address is 13 Rue Escudier – 92100 Boulogne - France. Our website address is www.mannequins-shopping.com (’Website’). Our VAT number is FR88831832902.
2. About this document
2.1. The terms and conditions set out in this document (’Terms’) apply to all sales of goods by us, other than customised, personalised or bespoke goods, (’Products’), through whatever sales channel, to the exclusion of any terms and conditions of the customer, save to the extent that any variation is agreed in writing by one of our directors.
2.2. Our Privacy Policy governs the way in which we collect and process your personal data an dis incorporated into these Terms by reference.
3. Contracts
3.1. You may order products listed on our Website, for supply at a later time, by telephone, post, email, through our Website, in person through one of our sales representatives. In doing so, you will be accepting our offer to supply the Products ordered subject to these Terms. No offer will have been open to you for acceptance if we have notified you that we will not accept you orders. An order which contradicts any of these Terms shall not constitute a valid acceptance. You may also purchase products for immediate supply (subject to stock), in which case, a contract will come into existence between us when the sale is concluded. Contracts made with us in any of these ways are referred to as ’Contracts’ below.
3.2. All Contracts are between us and the person, partnership or corporation names as the customer as the time of ordering (’Customer’). Except in the case of condition 4, the term ’you’ is used in these Terms to refer to the Customer.
3.3. Not with standing any other condition, we may cancel a Contract at any time without being required to give you a reason, including without limit in circumstances in which you are in arrears in relation to payment for any goods previously supplied by us. Such a cancellation will be without liability to you, save that we will refund the price of any goods not supplied where this has been paid to us (after setting off any sums owed to us in relation to any account of the Customer).
4. Authority
You personally warrant by placing an order with us that you are authorised to enter into a legally binding contract with us on behalf of the Customer.
5. Quantity and Description
5.1. Where Products are ordered for supply at a later time, by whatever means:
5.1.1. The quantity of Products to be purchased will be as set out in your order; and
5.1.2. sales will be by description not sample.
For standard Products, the description of the Products to supplied shall be as set out in our current main catalogue or on our Website at the time the Contract is formed.
5.2. The Products will comply with the description, save that the products delivered may differ as to colour and any dimensions provided are approximately only. Products may also differ from the same or similar Products ordered at a different time.
6. Delivery
6.1. Delivery shall be made by our courier at your delivery address(es);
as specified in your order. Where we are to deliver, delivery shall be made to the Customer’s delivery address(es) provided to us at the time the order is placed.
6.2 Any dates specified by us for delivery of Products are intended to be an estimate and time shall not be of the essence or be capable of being made of the essence in relation to delivery. In addition, we shall be entitled to suspend our obligation to deliver Products in the event that any account of the Customer is in arrears. Your sole remedy in the event of delay in or failure to deliver (for whatever reason, even if caused by our negligence) shall be the right to terminate the Contract after more than 30 days have elapsed since the estimated delivery date (or the date of the Contract, where no delivery date was specified) without delivery having been effected (excluding any periods of suspension as aforesaid), save that you may not terminate as aforesaid if you have agreed to accept delivery at a later date.
6.3 Where you require Products to be delivered the value of the shipment cost will calculated during your order. Where Products are to be delivered to multiple addresses, delivery charges will be payable. Where delivery charges are payable, these will be notified to you at the time you place your order or as soon as possible afterwards.If you do not wish to accept delivery charges notified to you after the Contract is formed, you may cancel the Contract by refusing to confirm acceptance of the charges within 14 days.
6.4 We reserve the right to make delivery by instalments and to invoice for each instalment separately
6.5 Where the goods are to be delivered otherwise than at our premises, we undertake only to deliver to the ground floor entrance of the required delivery address and during the hours of 9am and 5pm Monday to Friday (excluding public holidays in France). You must provide all appropriate details to enable delivery to be made. Our courier will attempt delivery on a maximum of two occasions after which you will need to arrange collection from the courier’s depot or, if the Products have been returned to us, our premises.
6.6 Delivery may be made at any time after the Contract is formed and you will not be advised of the delivery time in advance.
6.7 We shall not be liable for any shortfall in the Products ordered (even if caused by our negligence) unless you notify us of the shortfall within 48 hours of delivery and confirm this in writing within 7 days of delivery.
6.8 Our financial liability for failing to deliver the full quantity of Products ordered shall be limited to making a further delivery to complete the order or, at our option, issuing a credit note at the pro rata Contract rate against any invoice raised for such Products.
6.9 Where Products are shipped internationally, We will be responsible for preparing and submitting all paperwork to customs in France and in other jurisdictions. All all import and export duties must be paid by you.
6.10 Time shall be of the essence of your obligation to collect or accept delivery (as the case may be). If you fail to do so, we may, without prejudice to our other rights and remedies, terminate the Contract or store the Products (at your cost) pending delivery being made. We may also elect to treat the Products as having been delivered and if collection from our premises has not occurred within 30 days of notification to you to collect, we may dispose of them as we in our absolute discretion consider fit.
6.11 If we agree to collection of Products by your designated courier, you agree to fully indemnify us and keep us indemnified against any charges which may be made to us by your courier in accordance with their terms and conditions of business.
7. Risk
7.1 The Products are at your risk from the time of delivery
7.2 Ownership of the Products shall not pass to you until we have received in full (in cash or cleared funds) all sums due to us in respect of
7.2.1 the Products; and
7.2.2 all other sums which are due to us by you on any account
8. Price
8.1 Subject to conditions 8.2 and 8.4 the price for the Products shall be the price set out in our current main catalogue or on our Website. From time to time we may run promotions offering discounts on the published prices. To claim promotional discounts, you must supply the relevant code before the Contract is entered into.
8.2 The price for the Products shall be exclusive of value added tax and delivery charges (other than for orders to which free delivery applies – see condition 6.3). Price Match Promise Terms and Conditions
8.3 In the case of pricing errors in our current main catalogue or on our Website, we will use our reasonable endeavours to notify you of the mistake within 48 hours of your order being placed and will give you the option to cancel if you to do wish to proceed at the higher price.
9. No Right of Withdrawal - Firm and Final orders
9.1 The Website is strictly reserved for professional clients acting within the scope of their business activity. As a result, the provisions of consumer law relating to the right of withdrawal for distance contracts do not apply to purchases made on the Website.
9.2 All orders placed on the Website are firm and final upon confirmation. No contractual right of withdrawal is granted to the Client. Products delivered are neither returned nor exchanged, except with LV CORP’s prior written consent or in the event of a defect or non-conformity as covered by the warranty in Article 10.
9.3 As a purely commercial exception, LV CORP may, at its sole discretion, accept the return of certain standard non-customised Products, subject to prior written approval. In such case:
- returned Products must be in their original condition, complete and unused (packaging, accessories, manuals…),
- all return shipping costs are borne exclusively by the Client,
- LV CORP may apply a restocking fee of **15% to 30%** of the net price to cover handling and administrative costs.
9.4 If, in exceptional circumstances, the Client were to qualify as a “consumer” or “non-professional” under applicable law, he may benefit from a mandatory statutory right of withdrawal. In such case, the present article shall not prevent the exercise of such right.
10. Quality
10.1 Where we are not the manufacturer of the Products to be supplied, we shall use our reasonable endeavours to transfer to you the benefit of any warranty or guarantee given to us by our supplier.
10.2 When supplying Products manufactured by us, we warrant that (subject to the other provisions of these Terms) on delivery, the Products shall:
10.2.1 be reasonably fit for any particular purpose for which the Products are being supplied if you have made known that purpose to us in writing and we have confirmed in writing that the Products to be supplied are reasonably fit for that purpose.
10.3 We shall not be liable for a breach of any of the warranties in condition 10.2 unless:
10.3.1 you give us notice of the defect within 48 hours and if this notice is by telephone or email, confirm this in writing within 3 days, in each case of delivery being effected; and
10.3.2 You return the Products to us for inspection within a reasonable timeframe agreed in writing with LV CORP. No returns will be accepted without prior written authorisation. In all other cases please contact our Customer Services Department before returning the Products to our address in Breukelen - Netherlands. If we accept that the Products are not in compliance with the Contract, we will refund the cost of returning them to us. In the case of large orders, we may agree to inspect at the delivery point.
10.4 Save in relation to death, personal injury or damage to tangible property caused by defects in Products supplied by us, our sole liability (howsoever arising, even where caused by our negligence) for breach of any of our warranties set out in condition 10.2 shall be to replace the defective products. In the event that we do not deliver further Products which are compliant with these Terms within 30 days of accepting returned Products, your sole remedy shall be to terminate the Contract.
11. Non Conformity and Warranty
11.1 The Client must inspect all Products immediately upon delivery. Any visible damage, missing items, or apparent defects must be reported in writing within **3 calendar days** of delivery, with photos and all relevant evidence. Failing this, the Products shall be deemed accepted without reservation.
11.2 Hidden defects that could not reasonably be detected upon delivery must be reported in writing within **7 calendar days** of discovery and no later than **30 calendar days** after delivery.
11.3 In case of proven non-conformity or defect attributable to LV CORP, our liability shall be strictly limited to:
- repair of the Product, or
- replacement of the Product with an identical or equivalent item, or
- issuance of a credit note.
The choice of remedy shall be at LV CORP’s sole discretion.
11.4 No returns will be accepted without prior written authorisation from LV CORP. Products returned without such authorisation will be refused or held at the Client’s expense.
11.5 Returned Products must be complete, unused, and in their original packaging. LV CORP reserves the right to refuse any return that does not meet these conditions.
11.6 LV CORP shall not be liable for defects resulting from improper installation, abnormal use, negligence, modification of the Product, or failure to follow LV CORP’s instructions.
11.7 Except as expressly provided in this Article, LV CORP offers no other warranties, whether express or implied. In particular, no return or refund shall be accepted for reasons of convenience, change of mind, or unsuitability for the Client’s intended use.
12. LIMITATION OF LIABILITY
12.1 Without prejudice to the limitations and exclusions of liability set out elsewhere in these Terms, the following provisions set out our entire financial liability (including any liability for the acts or omissions of our employees, agents and sub-contractors) to you in respect of:
12.1.1 any breach of these Terms;
12.1.2 any use made or resale by you of any Products, or of any product incorporating any of the Products; and
12.1.3 any representation, statement or tortious act or omission including negligence arising under or in connection with the Contract.
12.2 All warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from the Contract.
12.3 Nothing in these Terms excludes or limits our liability
12.3.1 for death or personal injury caused by our negligence; or
12.3.2 for fraud or fraudulent misrepresentation; or in connection with any other liability in relation to which it is unlawful to restrict or exclude liability.
12.4 Subject to condition 12.3 and 12.4:
12.4.1 our total aggregate liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of the Contract shall be limited to 100% of the Contract price; and
12.4.2 we shall not be liable to you for loss of profit, loss of business, or depletion of goodwill in each case whether direct, indirect or consequential, or any claims for consequential compensation whatsoever (howsoever caused) which arise out of or in connection with the Contract
PLEASE NOTE THAT ADDITIONAL LIMITATIONS OF LIABILITY ARE SET OUT ELSEWHERE IN THESE TERMS
13. General
13.1 Each of our rights and remedies under the Contract is without prejudice to any other right or remedy whether under the Contract or under the general law.
13.2 If any provision of the Contract is found by any court, tribunal or administrative body of competent jurisdiction to be wholly or partly illegal it shall to the extent of such illegality, invalidity, voidness, voidability, unenforceability or unreasonableness be deemed severable and the remaining provisions of the Contract and the remainder of such provision shall continue in full force and effect.
13.3 The parties to the Contract do not intend that any term of the Contract shall be enforceable by virtue of the Contracts (Rights of Third Parties) by any person that is not a party to it.
13.4 All notices required to be given to us under any term of the Contract may be served by post to our trading address stated above or by email to: info@mannequins-shopping.com
13.5 Before placing any order with us, please ensure that you have acquainted yourself with the latest version of our terms and conditions available in our current main catalogue or from our Website
13.6 Notice is hereby given and you accept that all copyright, database right and other intellectual property rights in our current main catalogue and on our Website are proprietary to us or our licensors. All rights are reserved.
13.7 All contracts are governed by French law and the courts of Paris - France shall have exclusive jurisdiction in relation to all matters arising from or in connection with the supply of Products by us (save that this shall not prevent us from issuing proceedings in the courts of any jurisdiction)
13.8 All limitations on our liability in these Terms shall survive the termination of the Contract.
14. WEE Regulations
Where you require the collection of a defunct electrical item in accordance with the Waste Electrical and Electronic Equipment Regulations 2006 SI 3289, we will accept it back and pay for its treatment and environmentally sound disposal under the following circumstances:-
14.1 When a new electrical item of a similar type is being purchased, providing that we are the Producer of the new item.
14.2 When the defunct electrical item was purchased after 1st may 2018 and we were the Producer, whether a replacement is being purchased or not. And in all circumstances you shall pay the charge stipulated by us for the collection of the item at the rate applicable at the time.
14.3 here the provisions of this condition 14 do not apply, the Company’s Customer Service Department will endeavour to put you in touch with the Producer so they can make the necessary arrangements.
15. Policies and Privacy Statement
15.1 This website takes every precaution to protect our users’ information. When you submit sensitive information via the website, it is protected both on-line and off-line. When our order form asks users to enter sensitive information (such as a credit card number), that information is encrypted and protected with the best encryption technologies in the industry.
15.2 We have also implemented technology and security policies, rules and measures, to protect the personal data that we have under our control from: unauthorized access, improper use, alteration, unlawful or accidental destruction, accidental loss. All our employees who have access to your personal data and are associated with the processing of that data are obliged to respect the confidentiality of your personal data. To protect your privacy and security, we also take reasonable steps to verify your identity before granting you access, or enabling you to make corrections to your personal details.
15.3 LV Corp ("We") are committed to protecting and respecting your privacy. This policy sets out the basis on which we will process any personal data we collect from you, or that you provide to us.
15.4 This policy embraces our relationships with our suppliers. We will promote better environmental practices, which are to everyone’s mutual benefit. We will also strive to demonstrate our social responsibility and be known for our leadership in protecting the environment. Our environmental performance will be made publicly available, both at our premises and to the media if required.
15.5 Our Environment Management Programme sets objectives and targets as defined below:
15.5.1 LV Corp goal is to reduce the environmental impact of its activities. This goal will be achieved through the use of an Integrated Management System designed to control, monitor and reduce the effect of our operation on the environment. To this end, LV Corp will be in line with and, when possible, ahead of legislation.
15.5.2 LV Corp will also support, work with and encourage all elements of its supply chain, from suppliers through to customers, in order to cooperate and benefit from this effort.
15.5.3 LV Corp approach is defined by the following steps:-
• Reduce consumption
• Attempt to re-use and recycle materials
• Dispose of waste safely
• Explore alternatives
16. Cookie Statement
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. They help us to improve our Website and to deliver a better and more personalised service. Some of the cookies we use are essential for the site to operate. If you register with us or if you continue to use our Website, you agree to our use of cookies. Cookies are widely used in order to make websites work, or work more efficiently,as well as to provide information to the owners of the site. You block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be to access all or parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our Website.
